Saturday 20 August 2016

Hisense PDP3208 (TPW3208) – Service Mode – Software update – Troubleshooting - Plasma display television

Service mode
1. Press on the [MENU] key.
2. Select the sub-menu [PICTURE] with [CH
/CH].(or sub-menu[SOUND])
3. Select the parameter [Brightness] with the keys [VOL
/VOL]. (or balance)
4. Press a series of numbers [0] [5] [3] [2] quickly.
Note: The factory lock initial password is “0000”,the general password is “0532”
SERVICE MODE MENU includes: Fac. Menu. [Click on the pictures to zoom in]
Service hadn’t better amend factory data, because it is better settings data.  Do not tell user the purpose password.
Screen Image retention Do not display a still image (such as on a video game or when hooking up a PC to this PDP) on plasma monitor panel for a long time as it can cause screen image retention. This image retention is also known as “screen burn”. To avoid such image retention, reduce the degree of brightness and contrast of the screen when displaying a still image.
A still image displayed too long may cause permanent damage to the PDP Panel
Watching the PDP TV in 4:3 format or other non full screen formats for a long period of time may leave traces of borders displayed on the left, right and centre of the screen caused by the difference of light emission on the screen. Playing a DVD or a game console may cause similar effect to the screen. Damages caused by the above effect are not covered by the Warranty.
Afterimage on the Screen Displaying still images from Video games and PC for longer than a certain period of time may produce partial afterimages. To prevent this effect, reduce the brightness and contrast when displaying still images for a long time.
Height The PDP can normally operate only under 2000m in height. It might abnormally function at a place over 2000m in height and do not install and operate there.
Avoid operating the TV at temperatures below 5℃(41°F)
The signal board is composed by the main board .The main chip for video decoder is MST9E19A produced by MSTAR co., ltd.
Software updating
You can update the software through a special tool.
Connect the Debug board to the TV use VGA interface, then connect the Debug board to the computer, just as the pictures showing.
Set the ISP_TOOL4.0.9 -------only for the first time update.
DLPORTIO.dll and FTD2XX.DLL must be in the same folder
Find the folder where the ISP_TOOL4.0.9 lies in.
Note: DLPORTIO.dll and FTD2XX.DLL must be in the same folder
Double click the ISP_TOOL4.0.9 icon, and then a dialog will show as below.
Click the Config button. And then a dialog will show as below.  You should set the Config like what the picture shows
After you have finished all above, you should click the Apply button to complete the configuration.
Turn on the TV, then we can update.
Double click the ISP_TOOL4.0.9 icon, and then a dialog will show as below.
Click the Read button. And then do as shown below.
Find the update file in your computer.
Double click the update file. A dialog will show as below.
Click the Auto button. And then do as shown below.
Click the Connect button. And then do as shown below.
Click the Run button
When the update is finished, a dialog will show as below
Problem solutions
1. Adjusting sharpness can improve picture definition.
2. Adjusting bright can improve picture administrative levels; it can display black background something.
3. If VGA or YPBPR color isn’t natural. You can optimize VGA.
4. PDP power is very large system. As you power off power. Power component must discharge period of time. Power can work steadily. If you power off and power on TV continuously. Then power work unsteadily. Then PDP TV will display deviant picture.
5. TV, AV and S.video are the same white balance setting. VGA is a set white balance setting. HDTV is a set white balance setting.
6. Picture mode does be divided four modes. Such as standard, brightness, soft and custom. If you adjust factory data, they will increase the same data.
7. If TV doesn’t work normally, it will take place follow some phenomena.

8. If the picture color is not correct in the scart1 RGB source, but the scart1 CVBS is normal .you can check the fast blank signal is whether high. If it is low, please check the circuit.
9.If the picture is not normal 16:9 mode or 4:3 mode when the signal equipment send 16:9 mode or 4:3 mode, please check the aspect mode whether is in “normal” mode.